Privacy & Security

Jilebd Privacy Policy — Your Data Is Safe With Us

Learn how your personal data is collected, why it's used, and how it's kept safe — all explained in plain English.

Last Updated: 1 January 2026

1. Introduction

Jilebd (referred to as "we", "the platform", or "jilebd") is a trusted name in Bangladesh's online betting and gaming sector. We take the privacy of our users seriously. This Privacy Policy ("Policy") explains how jilebd collects, uses, and protects your personal information.

This policy applies to jilebd's website, mobile application, and all associated digital services. By using our platform, you are considered to have read, understood, and accepted this Privacy Policy.

Jilebd never sells your personal information to third parties. Your data is used solely to provide our services and ensure your security.

This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. You will be notified in a timely manner of any changes.

2. What Information We Collect

Jilebd only collects information that is strictly necessary — we never ask for more than we need. The table below outlines the types of data collected and the reasons for doing so:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID Account Verification & KYC
Contact Information Mobile number, email address Account Registration & Notifications
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device type, browser Security Monitoring & Service Improvement
Usage Data Game history, betting records, login timestamps Personalized Experience & Support

Automatically Collected Information

When you browse jilebd, our systems automatically collect certain technical information — such as your device's IP address, browser type, operating system, and which pages you visited and for how long. This data is used to improve site performance and detect suspicious activity.

3. Purpose of Data Use

Jilebd uses your information for the purposes listed below. Each use has a legal basis, and we do not use your data for any additional purposes.

  • Account Management: To verify registration, enable password recovery, and keep your account secure.
  • Transaction Processing: To handle deposits, withdrawals, and bonus distribution smoothly.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Customer Support: To resolve your complaints and queries promptly.
  • Legal Obligations: To meet regulatory requirements and comply with Anti-Money Laundering (AML) rules.
  • Service Improvement: To conduct research and analysis aimed at improving the user experience.
  • Promotional Communications: To send you bonus and offer updates with your consent.

You can unsubscribe from promotional emails or SMS at any time. Simply contact support or use the unsubscribe link at the bottom of any email.

4. Data Sharing Policy

Jilebd never sells or rents your personal information to third parties for commercial purposes. However, there are limited circumstances where sharing data may be necessary:

  • Payment Processors: Necessary information is shared with mobile banking partners to complete transactions. These partners operate under strict confidentiality agreements.
  • Law Enforcement: Information may be disclosed in response to a court order or lawful request from a government authority.
  • Security Experts: Certain information may be shared with specialist firms for fraud investigations.
  • Business Changes: In the event of a change in ownership of jilebd, data may be transferred, but you will be informed in advance.

Outside of the cases mentioned above, jilebd never shares your data. All our third-party partners are contractually bound to uphold the same privacy standards.

5. Cookies & Tracking Technologies

Jilebd uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookie Types

  • Essential Cookies: Required for login sessions and site security. Disabling these will prevent the site from functioning properly.
  • Functional Cookies: Remembers your preferences and settings, such as your chosen language or theme.
  • Analytics Cookies: Used to understand site traffic and usage patterns. This data is fully anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from logging in to jilebd.

6. Data Security Measures

Jilebd has implemented industry-leading technical and organizational measures to protect your privacy. We believe security is the foundation of trust.

  • SSL/TLS Encryption: All data transmitted between your device and our servers is fully encrypted.
  • Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
  • Regular Security Audits: Independent third-party experts regularly audit our systems.
  • Restricted Access: Only authorized personnel can access your information.
  • Data Backup: Data is kept secure through regular backups.

No method of transmission over the internet is 100% secure. Even so, jilebd takes every precaution available. If you notice any security issue, please report it immediately to support@jilebd.com.

7. Your Data Rights

As a jilebd user, you have the following rights over your data:

Right to Access Data

You can request to know what information we hold about you.

Right to Correct Information

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

You can ask us to stop using your data for specific purposes.

Right to Data Portability

You can request a download of your data in a standard, portable format.

Right to Withdraw Consent

You can withdraw any consent you have previously given at any time.

To exercise any of the rights above, email us at support@jilebd.com. We will respond to your request within 30 days.

8. Data Retention Period

Jilebd does not retain your information longer than necessary. All required data is stored while your account remains active. After account closure, certain information may be kept for a limited period to meet legal obligations.

  • Transaction records: up to 5 years after account closure.
  • KYC documents: up to 5 years after account closure.
  • Customer support communications: 2 years.
  • Cookie data: 30 days to 1 year, depending on cookie type.

9. Protection of Minors

Jilebd strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect data from minors. If a child's information has been collected inadvertently, it will be deleted immediately upon a parent or guardian's request.

If you suspect a minor in your household is using jilebd, please notify us immediately at support@jilebd.com.

10. Contact & Complaints

For any questions, complaints, or requests regarding this privacy policy, please contact our data protection team:

  • Email: support@jilebd.com
  • Live Chat: Click the chat icon on the website
  • Support Hours: 24 hours a day, 7 days a week

We typically respond to all requests within 24–48 hours. Complex cases may take up to 30 days.

Why Is Your Data Safe With jilebd?

We don't just make promises — we prove it every day.

SSL Encryption

Every transaction and login is fully protected with SSL encryption. No one outside can read your data.

Two-Factor Verification

With 2FA enabled, no one can access your account even if they know your password. Extra security, completely free.

Your Data Is Never Sold

Jilebd never sells your personal data to third parties. This is a core principle we stand by.

Regular Security Audits

Independent security experts regularly audit jilebd's systems. Any vulnerabilities found are addressed promptly.

KYC Verification

Identity verification ensures that only the real account holder has access. It also keeps your account secure.

24/7 Privacy Support

For any data protection queries, our support team is available 24/7, seven days a week.

Get started on a secure platform today

Your data is fully protected at jilebd. Register now to enjoy betting in a trusted environment.

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